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Terms & Conditions

Last Updated: 3/07/2025

Welcome to THEIA. ! These Terms and Conditions govern your use of our website and the purchase of any products offered through theianz.com. By accessing or using our Site, you agree to be bound by these Terms.

1. General Information

This website is operated by THEIA. Throughout the site, the terms “we,” “us,” and “our” refer to THEIA. NZ. By visiting our site and/or purchasing something from us, you agree to these Terms.

2. Eligibility

By using this site, you confirm that you are at least 18 years old or have obtained permission from a parent or legal guardian.

3. Products and Services

We offer natural and/or handmade body products, including but not limited to lotions, scrubs, soaps, and wellness items. All descriptions, images, and pricing are subject to change without notice.

We reserve the right to:

  • Discontinue or change any product at any time

  • Limit the quantities of any products we offer

  • Refuse any order at our discretion

4. Orders and Payments

All orders placed through our site are subject to product availability and acceptance. Prices are listed in NZD and are subject to change without notice.

Payment must be received in full before we process and ship your order. We use secure third-party payment processors and do not store your full payment details.

5. Shipping and Delivery

Shipping times and costs are outlined in our Shipping Policy. We are not responsible for delays caused by shipping carriers or customs.

6. Returns and Refunds

Due to the personal nature of our products, we only accept returns for items that are damaged, defective, or sent in error. Please refer to our Refund Policy for more details.

7. Intellectual Property

All content on this site, including text, images, logos, and product designs, is the property of THEIA. and is protected by intellectual property laws. You may not copy, reproduce, or use our content without prior written consent.

8. User Conduct

You agree not to use our site for any unlawful or prohibited purpose, including but not limited to:

  • Violating any laws or regulations

  • Infringing on our or others’ intellectual property

  • Uploading viruses or malicious code

9. Limitation of Liability

To the fullest extent permitted by law, THEIA. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our site or products. All products are used at your own risk. Always read labels and instructions carefully.

10. Changes to Terms

We reserve the right to update or change these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the site after changes are posted constitutes your acceptance of the revised Terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📧 Email: mia@theianz.com
📞 Phone: 0212421229

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