Privacy Policy

Last Updated: 3/07/2025

At THEIA. we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of personal information:

Contact Information: Name, email address, shipping address, phone number
Payment Information: Billing address and payment details (processed securely through third-party payment providers – we do not store your full payment information)
Order Details: Products purchased, order history
Device and Usage Information: IP address, browser type, referring pages, and how you interact with our website

2. How We Use Your Information

We use the information we collect for purposes such as:

Fulfilling and shipping your orders
Communicating with you about your order or our services
Sending promotional emails (if you opt in)
Improving our website, products, and customer experience
Complying with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share limited data with trusted third parties to help us operate our business:

Payment processors (e.g., Stripe, PayPal)
Shipping carriers
Email service providers (e.g., Mailchimp)
Website analytics tools (e.g., Google Analytics)

All third parties are obligated to handle your data securely and only for the purpose it was provided.

4. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. Cookies help us:

Understand how users navigate our site
Remember your preferences and cart contents

You can choose to disable cookies in your browser settings, though this may affect website functionality.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please be aware that no method of online transmission or storage is 100% secure.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: mia@theianz.com
📞 Phone: 0212421229